Gmail emails now not working - SMTP error?
hi there,
we have been using gmail (normal) our mail system.
it has been working fine 2 years. until today.
last night changed business catalyst password security , can't send mail coming back.
(ourbusinesscatalystsite.com reference, have replaced them our actual site)
technical details of permanent failure:
google tried deliver message, rejected relay mail.ourbusinesscatalystsite.com mail.ourbusinesscatalystsite.com [64.98.36.5].
error other server returned was:
535 5.7.8 error: authentication failed: authentication failed (smtp auth failed remote server)
the funny think have 2 gmails , set same , still work fine. i've updated password , kept every detail same other gmails , mine wont work.
i have set gmail - send mail as:
email = bc email
treat alias
send through ourbusinesscatalystsite.com smtp servers
smtp server = mail.ourbusinesscatalystsite.com
port 465
username = bc email login
password = bc password (new)
secured connection using ssl
but keeps saying:
authentication failed. please check username/password.
[server response: 535 5.7.8 error: authentication failed: authentication failed code(535) ]
does know what's going on. i've tried other connections , other ports , i'm getting error messages.
it's worked fine years don't what's changed (other password wont let me update).
hi dandy,
can please provide email addresses trying send emails.
also login webmail , try send email check if works or not.
please provide site domain can check , you.
regards,
gaurav aggarwal
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