eLearning suite 6.1 (captivate 6.0.1.240) preloader does not work

i have project published swf file of 10mb. using arrow.swf as3 preloader. when access project preloader shows moment disappears, leaving white screen while movie continues load. upgraded version few days ago use features in version 6.1 find basic feature broken.

 

do need go 5.5 or there fix?

 

steve

hi there,

 

welcome adobe support.

 

please check if preloader in set 100% in edit > preferences > project > start , end > preloader.

 

please try copy , paste project in new blank project , publish.

 

i hope helps.

 

thanks

vikas

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