New Accounts Resources available for you!
overview:
if business catalyst user , have accounts questions, read on.
we have received accounts questions can solved few clicks in bc system. why have designed accounts resources support through accounts common questions.
why accounts resources:
accounts resources offering easy use accounts instructions, bc partner or customer, regardless of experience on platform, can use improve bc experience.
what questions address:
how can change billing email address?
how can email invoice billing email address?
how can move site 1 partner another?
how can change site plan?
what extras can add site?
how can cancel extras?
can transfer hosting fees 1 site site?
can put site on hold?
can cancel paid site @ time?
will payment refunded if cancel site?
the answers taken consideration system tools available both partners & customers.
where can find accounts resources:
for more info on using system tools accounts issues please use accounts resources available for:-
partners -> login partner portal -> resources tab -> sales -> general resources -> accounts faq
customers in & resources area -> popular resources -> accounts faq
where report issues
please use thread post feedback or requests new accounts resources available or contact bc partner team.
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