Creative Cloud: Update Failed

hello,

 

i have been using creative cloud couple weeks no issues, started work today , seems have been messed up.

 

first, after effects crashes when try open project file working fine last night.

and updates (accept one) have repeatedly failed.

 

 

the last lines of error log:

 

- 0 fatal error(s), 1 error(s)

05/02/13 18:39:19:337 | [info] |  | oobe | de |  |  |  | 5504 | win os version: 6.1.1.0 64 bit type: 1

05/02/13 18:39:19:337 | [info] |  | oobe | de |  |  |  | 5504 |

05/02/13 18:39:19:337 | [info] |  | oobe | de |  |  |  | 5504 | ----------- payload: adobe csxs infrastructure cs6_3.0.3_adobecsxsinfrastructure3-mul 3.0.3.0 {3871c312-24ac-4fca-ad09-ad55e3237b98} -----------

05/02/13 18:39:19:337 | [info] |  | oobe | de |  |  |  | 5504 | error: df045: file corruption detected. re-install product & apply patch again. (can not repair file "c:\program files (x86)\common files\adobe\cs6servicemanager\imslib.dll")(seq 13)

05/02/13 18:39:19:337 | [info] |  | oobe | de |  |  |  | 5504 |

05/02/13 18:39:19:337 | [info] |  | oobe | de |  |  |  | 5504 | please search above error string(s) find when error occurred.

05/02/13 18:39:19:337 | [info] |  | oobe | de |  |  |  | 5504 | these errors resulted in installer exit code mentioned below.

05/02/13 18:39:19:337 | [info] |  | oobe | de |  |  |  | 5504 | -------------------------------------------------------------------------------------

05/02/13 18:39:19:337 | [info] |  | oobe | de |  |  |  | 5504 |

05/02/13 18:39:19:337 | [info] |  | oobe | de |  |  |  | 5504 | exit code: 7 - unable complete silent workflow.

05/02/13 18:39:19:337 | [info] |  | oobe | de |  |  |  | 5504 | please see specific errors troubleshooting. example, error: df045 ...

05/02/13 18:39:19:337 | [info] |  | oobe | de |  |  |  | 5504 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

05/02/13 18:39:19:337 | [info] |  | oobe | de |  |  |  | 5504 | end - installer session

05/02/13 18:39:19:337 | [info] |  | oobe | de |  |  |  | 5504 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

 

 

the thing did differently between yesterday , today download , install indesign.

 

computer specs:

windows 7 ultimate (updated)

intell core i7 3770k

256 gb ssd

16 gb ram

1.2 gb geforce gtx 570

 

if me out, appreciateive.

 

thanks,

dan

hi, dan,

 

are still experiencing problems? creative cloud applications unavailable earlier morning. service has been restored now.

 

please let know if still need help.

 

thanks,

rani

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