failing to initialze...
acobat reader "fails initialize".
have uninstalled previous adobe installations.
have de-activated anti-virus program.
hi lucymbl,
please try steps below:
> enable hidden admin account on windows 7 ( ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-adminis trator-account-on-windows-vista/ )
> disable non-microsoft startup services. (ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-servic es-windows.html )
> disable antivirus softwares ca, norton,mc afee etc. temporarily computer.
reboot , install , check.
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