getting an error when trying to install adobe acrobat xi pro

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i trying install purchased adobe acrobat xi pro , getting error message during installation process

you'll need provide additional information:

 

- operating system , version number

- full text of error message(s)

- doing when problem occurred

- screenshots of problem

- computer hardware, such cpu; gpu; amount of ram; etc.

 

you can refer kb doc troubleshoot install logs : http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html



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