PLEASE HELP- No audio in Source window

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when import movie clip pp cs6, goes video, not audio. cant drag audio of movie because there isnt in source window. movie works fine (video audio) in player tried, problem not movie.

here complete information archive: gspot anastasia.png media info anastasia.png

 

please, if know do, me, i've tried everithing could, didnt find solution in web. have tried fix last 3 days.

wizarddamacumba wrote:

 

when import movie clip pp cs6, goes video, not audio. cant drag audio of movie because there isnt in source window. movie works fine (video audio) in player tried, problem not movie.

that poor assumption, because playing , editing video work differently.  did clip come in acquisition or intermediate format? or delivery format? editing software made deal acquisition & intermediate formats, not delivery formats(although many can edited).

 

you need transcode problem clip standard codec.



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