Application Manager keeps installing bij apps after downloading and won't stop !!


hello,

 

we purchased license 8 users , on of users computer applicationmanager downloads program (for instance photoshop) after downloading start downloading again,....and again....and again.

it not install. can please because frustrating , 8 designers cannot work @ moment because of this.

we went form web premium edition cloud service feels step if cannot installe anything. 

 

in temp directory see following files when downloading indesign:

 

indesign_8_ls4.7z.aamdownload

validation.xml

manifest.xml

 

but after downloading downloads again.

if rename 7z file indesign_8_ls4.7z  says files corrupt.

 

programs edge animate , fireworks, creative cloud connection , toch app plugin installed fine others ones not intall @ , keep downloading again , again after 100% complete

you need provide system info , possibly relevant download/ install logs:

 

troubleshoot install logs

 

 

mylenium



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