Problem Backing up with PSE11

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hi,

 

recently purchased pse11 , having issues backing up, i'm familiar procedures i've upgraded pse6.

with pse11 can backup x16 4.7gb dvd not dl x8 8.5gb dvd , error message stating "check drivers firmware"

toshiba have looked @ drive on new qosmio laptop , apparently there nothing wrong @ , no firmware available. 

 

also have issues when trying backup external hard drive.

again error message stating "problem occur while writing files".

however external drive used time backup laptop , has plenty or memory space available.

 

any solutions available or there bug problem?

thanks

paul 

did try taking backup on local harddrive , copy locl hard drive external?

 

-harshit yadav



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