error code A12E6

when try download illustrator trial says error code a12e6 after it's done installing. why?

please let me know os using.

try reinstalling adobe applicaton manager from :

windows : http://www.adobe.com/support/downloads/detail.jsp?ftpid=4773

mac :http://www.adobe.com/support/downloads/detail.jsp?ftpid=4774

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