Flash player Crashes every time 3 items or more running...
since updated flash player 11,7,700,169 every time 3 or more flash player items run, flash player crashes.
this happens in either firefox or ie!
eg.if problem occurs in firefox when have ie open affects ie & vice versa...
is there fix it's becoming ridiculous amount of crashes happening?
my system:
acer aspire 7735z
intel pentium duo t4200 2.0ghz
ram: 4gb
windows 8 pro 64bit
installed browsers:
internet explorer version 10.0.9200.16540 update versions: 10.0.4
&
firefox 20.0.1
screenshot of dump file attached...
regards,
john
dump summary
------------
dump file: 446db98f-8bbe-4954-9378-0b450c27034e-flash2.dmp : c:\users\john\appdata\roaming\mozilla\firefox\crash reports\pending\446db98f-8bbe-4954-9378-0b450c27034e-flash2.dmp
last write time: 06/05/2013 22:39:46
process name: flashplayerplugin_11_7_700_169.exe : c:\windows\syswow64\macromed\flash\flashplayerplugin_11_7_700_169.exe
process architecture: x86
exception code: not found
exception information:
heap information: not present
system information
------------------
os version: 6.2.9200
clr version(s):
modules
-------
module name module path module version
----------- ----------- --------------
flashplayerplugin_11_7_700_169.exe c:\windows\syswow64\macromed\flash\flashplayerplugin_11_7_700_169.exe 11.7.700.169
ntdll.dll c:\windows\system32\ntdll.dll 6.2.9200.16420
kernel32.dll c:\windows\system32\kernel32.dll 6.2.9200.16384
kernelbase.dll c:\windows\system32\kernelbase.dll 6.2.9200.16451
wininet.dll c:\windows\system32\wininet.dll 10.0.9200.16540
crypt32.dll c:\windows\system32\crypt32.dll 6.2.9200.16384
oleaut32.dll c:\windows\system32\oleaut32.dll 6.2.9200.16384
imm32.dll c:\windows\system32\imm32.dll 6.2.9200.16384
user32.dll c:\windows\system32\user32.dll 6.2.9200.16420
advapi32.dll c:\windows\system32\advapi32.dll 6.2.9200.16384
shell32.dll c:\windows\system32\shell32.dll 6.2.9200.16548
ole32.dll c:\windows\system32\ole32.dll 6.2.9200.16451
shlwapi.dll c:\windows\system32\shlwapi.dll 6.2.9200.16384
userenv.dll c:\windows\system32\userenv.dll 6.2.9200.16384
urlmon.dll c:\windows\system32\urlmon.dll 10.0.9200.16537
winmm.dll c:\windows\system32\winmm.dll 6.2.9200.16384
psapi.dll c:\windows\system32\psapi.dll 6.2.9200.16384
secur32.dll c:\windows\system32\secur32.dll 6.2.9200.16384
mpr.dll c:\windows\system32\mpr.dll 6.2.9200.16384
gdi32.dll c:\windows\system32\gdi32.dll 6.2.9200.16433
winspool.drv c:\windows\system32\winspool.drv 6.2.9200.16384
comdlg32.dll c:\windows\system32\comdlg32.dll 6.2.9200.16384
msvcrt.dll c:\windows\system32\msvcrt.dll 7.0.9200.16384
rpcrt4.dll c:\windows\system32\rpcrt4.dll 6.2.9200.16384
iertutil.dll c:\windows\system32\iertutil.dll 10.0.9200.16540
msasn1.dll c:\windows\system32\msasn1.dll 6.2.9200.16384
combase.dll c:\windows\system32\combase.dll 6.2.9200.16420
msctf.dll c:\windows\system32\msctf.dll 6.2.9200.16496
sechost.dll c:\windows\system32\sechost.dll 6.2.9200.16384
profapi.dll c:\windows\system32\profapi.dll 6.2.9200.16384
winmmbase.dll c:\windows\system32\winmmbase.dll 6.2.9200.16384
comctl32.dll c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9200.16384_ none_bf100cd445f4d954\comctl32.dll 5.82.9200.16384
sspicli.dll c:\windows\system32\sspicli.dll 6.2.9200.16420
cryptbase.dll c:\windows\system32\cryptbase.dll 6.2.9200.16384
shcore.dll c:\windows\system32\shcore.dll 6.2.9200.16433
bcryptprimitives.dll c:\windows\system32\bcryptprimitives.dll 6.2.9200.16384
uxtheme.dll c:\windows\system32\uxtheme.dll 6.2.9200.16537
pccontexthook_dsr.dll c:\program files (x86)\common files\motive\pccontexthook_dsr.dll 7.1.0.5
dwmapi.dll c:\windows\system32\dwmapi.dll 6.2.9200.16384
setupapi.dll c:\windows\system32\setupapi.dll 6.2.9200.16496
cfgmgr32.dll c:\windows\system32\cfgmgr32.dll 6.2.9200.16384
devobj.dll c:\windows\system32\devobj.dll 6.2.9200.16384
ntmarta.dll c:\windows\system32\ntmarta.dll 6.2.9200.16384
npswf32_11_7_700_169.dll c:\windows\system32\macromed\flash\npswf32_11_7_700_169.dll 11.7.700.169
version.dll c:\windows\system32\version.dll 6.2.9200.16384
dsound.dll c:\windows\system32\dsound.dll 6.2.9200.16384
ws2_32.dll c:\windows\system32\ws2_32.dll 6.2.9200.16384
mscms.dll c:\windows\system32\mscms.dll 6.2.9200.16384
powrprof.dll c:\windows\system32\powrprof.dll 6.2.9200.16384
nsi.dll c:\windows\system32\nsi.dll 6.2.9200.16384
clbcatq.dll c:\windows\system32\clbcatq.dll 2001.12.10130.16384
mlang.dll c:\windows\system32\mlang.dll 6.2.9200.16384
mmdevapi.dll c:\windows\system32\mmdevapi.dll 6.2.9200.16420
audioses.dll c:\windows\system32\audioses.dll 6.2.9200.16451
d3d9.dll c:\windows\system32\d3d9.dll 6.2.9200.16384
igdumd32.dll c:\windows\system32\igdumd32.dll 8.15.10.2702
wintrust.dll c:\windows\system32\wintrust.dll 6.2.9200.16420
mswsock.dll c:\windows\system32\mswsock.dll 6.2.9200.16433
dnsapi.dll c:\windows\system32\dnsapi.dll 6.2.9200.16420
rasadhlp.dll c:\windows\system32\rasadhlp.dll 6.2.9200.16384
iphlpapi.dll c:\windows\system32\iphlpapi.dll 6.2.9200.16420
winnsi.dll c:\windows\system32\winnsi.dll 6.2.9200.16384
fwpuclnt.dll c:\windows\system32\fwpuclnt.dll 6.2.9200.16465
cryptsp.dll c:\windows\system32\cryptsp.dll 6.2.9200.16384
rsaenh.dll c:\windows\system32\rsaenh.dll 6.2.9200.16384
dxva2.dll c:\windows\system32\dxva2.dll 6.2.9200.16384
comctl32.dll c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16384_n one_893961408605e985\comctl32.dll 6.10.9200.16384
avrt.dll c:\windows\system32\avrt.dll 6.2.9200.16420
this not normal , haven't seen else report behavior. not haven't seen people reporting crashes, not regarding number of uses , interconnection between ie , firefox.
can submit crash reports in firefox (navigate about:crashes) , post the links report id's?
thanks,
chris
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