Creative Cloud Installation Problem


hi, trying download apps in creative cloud. i'm on windows.

 

 

as understood, go apps page , click download next particular program want , starts download adobe application manager. once downloaded, click run/launch , met following error message:

 

"sorry, program not responding correctly (error code: a12e2) troubleshooting tips, please contact our customer support page."

 

any ideas/help?



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