Prel. file freeze

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i have new computer win7 , have imported dozens of video8, hi8 , mini dv tapes premiere - without hitch. now, following import of video, premiere freezes before creating prel. file. mpeg file created seems intact, after reimporting file, program freezes (crashes) when trying create prel. please. reinstallation?

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-information faq http://forums.adobe.com/message/4200840



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