Question

i have installed free version of photoshop elements.  has been extracting files on 12 hours.  says error 4960.  how cancel , can install again?

this error ususally comes if extraction of files interrupted or installer package incomplete or corrupted.

try downloading again , check.

 

please refer kb doc troubleshoot download assistant : http://kb2.adobe.com/cps/898/cpsid_89867.html

 

as alternative, try direct download links available @ : http://prodesigntools.com/photoshop-elements-11-direct-download-links- pse-premiere-pre.html

but make sure follow important intructions on page before initiating download.

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